These Terms and Conditions govern the use of the b2xbet platform, available at b2xbet.best, and apply to all registered users who use any of the services offered — Sports Betting, Live Casino, slots, crash games, e-sports, roulette, and all other available modes. By creating an account on b2xbet or using any feature of the platform, you confirm that you have read, understood, and fully agree to these terms.
If you do not agree with any part of these terms, you should not create an account or use the platform. If you have any questions about a specific clause, please contact our support team in Portuguese before proceeding.
Important summary: These terms are written in plain, straightforward language so that any Brazilian player can understand them without a legal background. Even so, we recommend reading them in full — especially the sections on bonuses, withdrawals, and responsible gambling, which contain practical information for day-to-day use of the platform.
For the purposes of these Terms and Conditions, the following terms have the meanings set out below:
| B2xbet / Platform | The website, services, and all features available at b2xbet.best, including Sports Betting, casino, crash games, e-sports, and related categories. |
| User / You | Any individual, aged 18 or over, who holds or applies for a registered account with b2xbet. |
| Account | The individual profile created by the user on b2xbet, linked to a unique CPF, email address, and mobile number. |
| Balance | The total amount available in the user's account for betting, including the real balance and, where applicable, the bonus balance. |
| Bet | Any transaction made by the user that involves financial risk in exchange for a potential return — including Sports Betting, slots, crash games, live tables, and similar. |
| Bonus | Additional amounts or benefits granted by b2xbet to the user under active promotions, subject to the specific conditions described in these terms and on the promotions pages. |
| Rollover / Wagering Requirement | The minimum wagering volume a user must complete in order to convert bonus balance into real balance available for withdrawal. |
| RTP | Return to Player — the theoretical percentage of total wagers that a game returns to players over the long term, as certified by the provider. |
| VIP Program | B2xbet's loyalty program with four tiers — Bronze, Silver, Gold, and Diamond — offering weekly cashback and exclusive benefits. |
| Pix | The Brazilian Central Bank's instant payment system, used for deposits and withdrawals on b2xbet. |
By completing your registration with b2xbet, you confirm that:
- Has read and fully understood these Terms and Conditions;
- Has the legal capacity to enter into contracts and use online betting and gambling services in Brazil;
- Is at least 18 years of age;
- The information provided at registration is truthful, accurate, and current;
- Will use the platform for personal use only and not for commercial purposes, arbitrage, or fraud;
- Is not on any active gambling self-exclusion list.
Acceptance is automatic upon account creation. If these terms are updated, continued use of the platform after the new version is published constitutes tacit acceptance of the changes.
Registration on b2xbet is free and open to any individual residing in Brazil who is at least 18 years old. To sign up, you will need:
- Full name as it appears on a government-issued ID (RG, CNH, or passport);
- A valid, unique CPF — each CPF can only be linked to one active b2xbet account;
- Date of birth;
- A valid email address used exclusively by the account holder;
- Brazilian mobile number with area code (DDD).
One account per user
Each user may hold only one active account on b2xbet. Creating multiple accounts using the same CPF, IP address, device, or financial information is strictly prohibited. b2xbet reserves the right to close all identified duplicate accounts and cancel any bonuses, pending bets, or associated balances.
Identity Verification (KYC)
B2xbet may request identity verification documents at any time — and will do so mandatory before processing the first withdrawal. Accepted documents include: RG, CNH, passport, and proof of address issued within the last 90 days. Documents must be submitted within 72 hours of the request. Failure to provide documents within this period may result in temporary suspension of withdrawal access.
Why verification is required: Brazilian anti-money laundering legislation (Law No. 9,613/1998) and industry regulations require betting and gaming platforms to verify the identity of their users. This also protects you against unauthorized use of your account.
By using b2xbet, you agree to:
- Keep your login credentials (email and password) confidential and do not share them with third parties;
- Notify b2xbet immediately in the event of unauthorized access to your account;
- Not use the platform for fraudulent activities, including match-fixing, arbitrage, or the use of bots and automated software;
- Not attempt to exploit technical glitches, odds errors, or platform vulnerabilities for personal gain;
- Only use payment methods in your own name — deposits from third-party accounts are not accepted;
- Do not create accounts on behalf of others or allow third parties to use your account;
- Comply with all Brazilian laws applicable to the use of betting and gaming platforms.
B2xbet reserves the right to investigate any suspicious activity and, where a breach of the above rules is confirmed, to close the user's account, cancel pending bets, and hold balances for investigation — with no right to a refund for amounts associated with fraudulent activity.
B2xbet accepts the following deposit methods for Brazilian users:
- Pix — instant credit, 24/7, with no fees;
- Boleto bancário — processing time of 1 to 2 business days after payment;
- Credit or debit card — Visa and Mastercard, immediate processing;
- PicPay — digital wallet, instant processing;
- Mercado Pago — digital wallet, instant processing;
- Bank wire transfer (TED) — transfer via major banks (Nubank, Itaú, Bradesco, Banco do Brasil), processed within 1 business day.
Deposit limits
The minimum deposit amount is R$ 20.00 per transaction, regardless of the payment method used. There is no standard maximum deposit limit, but individual limits may be set by b2xbet based on risk assessment or configured by the user through the responsible gambling tools.
Payment Method Ownership
All payment methods used for deposits must be registered in the name of the b2xbet account holder. Third-party deposits will be declined or reversed. b2xbet is not responsible for any bank fees charged by the user's bank or digital wallet when making transfers.
Withdrawals on b2xbet are processed exclusively via Pix to bank accounts held in the name of the account holder. The available withdrawal method is:
- Pix — processed within minutes to the registered bank account (Nubank, Itaú, Bradesco, Banco do Brasil, and other Pix-enabled banks);
Withdrawal conditions
- Full identity verification (KYC) is required before the first withdrawal;
- Bonus balance cannot be withdrawn directly — only real balance available after the applicable rollover has been met;
- The minimum withdrawal amount is R$ 30.00 per transaction;
- The Pix key registered for withdrawals must be in the name of the b2xbet account holder;
- B2xbet may request additional documentation for withdrawals above R$ 10.000,00 in meeting regulatory obligations.
Processing times
Gold and Diamond VIP Members
Priority queue. Processed within minutes, available 24 hours a day. No withdrawal fee.
Bronze and Silver Members
Processed within 24 business hours. During business hours, usually completed the same day.
B2xbet reserves the right to delay or suspend withdrawals while security investigations or compliance checks are in progress.
Sports Betting on b2xbet covers football (Brasileirão Série A, Copa do Brasil, Libertadores, and major European leagues), volleyball, basketball (NBB and NBA), MMA/UFC, tennis, e-sports, and other sports available on the platform.
Bet Confirmation and Validity
- A bet is only confirmed once b2xbet's system has accepted the transaction and displayed an on-screen confirmation with a reference number;
- Bets placed after the official start of an event — even if due to a technical delay in odds updates — may be cancelled without payout;
- In the event of a suspended or cancelled event, bets are refunded to the user's balance at odds equivalent to 1.00;
- Parlay (accumulator) bets that include a suspended or cancelled event will have the remaining markets recalculated without the cancelled event.
Odds Errors
B2xbet works to keep odds accurate in real time, but errors can occur. The platform reserves the right to cancel bets placed at clearly incorrect odds (for example, odds of 100.00 on a near-certain outcome), regardless of whether the system had already accepted them. The user will be notified and their balance fully refunded.
Live Betting
Live bets are accepted while events are in progress and are subject to temporary odds suspensions at critical moments in the game. The delay between the broadcast the user is watching and the actual state of play is the user's responsibility — b2xbet does not accept live bets placed using inside knowledge of events that have already occurred.
The b2xbet casino offers over 1,500 games provided by licensed and audited suppliers — Pragmatic Play, Evolution Gaming, NetEnt, PG Soft, Play'n GO, Microgaming, and others. All games operate with an RNG (random number generator) certified by independent audits.
Crash games and Provably Fair
The crash games available on b2xbet — including Aviator (Spribe), Spaceman (Pragmatic Play), JetX, and Balloon — use Provably Fair technology. This allows any user to mathematically verify that the outcome of each round was generated randomly and was not altered by the platform. The hash for each round is available for independent auditing.
Demo Mode
Most slots are available in free demo mode with no deposit required. Winnings in demo mode are virtual and cannot be withdrawn. Demo mode is subject to availability and may be removed at any time by the providers.
Technical malfunction
In the event of a technical failure during a game — including loss of internet connection on the user's end, server outage, or a Live Casino stream failure — b2xbet will follow the game provider's malfunction rules. As a general rule, bets on rounds that were not completed due to a technical failure are refunded. Winnings obtained during confirmed malfunctions will not be paid out.
B2xbet offers periodic bonuses and promotions to registered users, subject to specific terms published on the promotions pages. The general conditions that apply to all bonuses are:
Welcome Bonus
- Available to new users on their first deposit only;
- The deposit bonus matches 100% of the deposited amount, up to the maximum limit stated on the bonus page;
- One welcome bonus per user, CPF, IP address, and device;
- The bonus balance is kept separate from the real balance and cannot be withdrawn before the rollover requirement is met;
- The deadline to meet the rollover requirement is 30 calendar days from the date the bonus is activated;
- If the deadline passes without the rollover being completed, any remaining bonus balance is automatically cancelled.
Rollover (Wagering Requirement)
The standard rollover for b2xbet's welcome bonus is 30x on the bonus amount. Contribution by bet type is:
- Sports Betting and crash games: 100% contribution;
- Slots: 100% contribution;
- Live Casino (blackjack, baccarat, live roulette): 50% contribution;
- Progressive jackpots: 10% contribution;
- Pari-mutuel betting and markets with odds below 1.50: not counted toward rollover.
Free spins
Free spins awarded as part of promotions are valid for 7 calendar days from the date of issue. Winnings from free spins are subject to a 20x rollover requirement, with a maximum win of R$ 200.00 from free spins, unless otherwise stated in the specific promotion.
Bonus abuse: b2xbet monitors suspicious betting patterns associated with bonus use. Bets placed solely to meet rollover requirements with minimal risk — such as simultaneously betting on opposing outcomes or using other hedging methods — may result in the cancellation of the bonus and any associated winnings.
The b2xbet VIP Program is a loyalty program based on the cumulative historical deposits made on the platform, with four tiers:
| Bronze | Entry level. 2% weekly cashback on net losses. Access to standard platform promotions. |
| Silver | 5% weekly cashback. Access to exclusive Silver promotions. Standard withdrawal timeframe. |
| Gold | 10% weekly cashback. Priority Pix withdrawals. Exclusive Gold promotions and a dedicated account manager. |
| Diamond | 15% weekly cashback. Highest withdrawal priority. Exclusive Diamond promotions, dedicated account manager, and special perks. |
VIP cashback is calculated on net losses for the week (Monday to Sunday) and credited every Monday with no rollover — the amount can be withdrawn immediately or used on new bets. VIP level is reviewed monthly based on cumulative deposits over the previous 12 months.
B2xbet reserves the right to adjust tier criteria, cashback percentages, and VIP Program benefits with 15 days' prior notice to affected users.
B2xbet takes responsible gambling seriously. We believe that sports betting and casino games should be a form of entertainment — not a source of financial or emotional stress. That's why we offer a set of control tools accessible directly from each account's dashboard:
Deposit limits
Set daily, weekly, and monthly deposit limits. These take effect immediately and can only be increased after a 7-day cooling-off period.
Session timer
Set session time alerts. When the limit is reached, the platform displays a prompt so you can decide whether to continue or end your session.
Temporary break
Pause your account for 24 hours, 7 days, or 30 days. During the pause, access to betting and games is blocked. Withdrawals of real balance remain available.
Self-Exclusion
Permanent self-exclusion requests are processed within 24 hours. The account cannot be reactivated after a permanent self-exclusion.
Use of b2xbet is strictly prohibited for users under 18 years of age. The platform verifies the age of all users and may request documentation at any time. If a user is found to be under 18, the account will be immediately closed and the real balance returned.
If you or someone close to you needs support related to gambling problems, CVV is available 24 hours a day at 188. For more tools and information, visit our Responsible Gambling.
B2xbet handles users' personal data in accordance with the General Personal Data Protection Law (Lei nº 13.709/2018 — LGPD). The data collected during registration and platform use is used to:
- Operation and maintenance of the user's account;
- Processing of deposits and withdrawals;
- Compliance with legal and regulatory obligations (KYC, anti-money laundering);
- Communications about promotions, bonuses, and platform updates (with the option to unsubscribe);
- Fraud prevention and security monitoring.
Your personal data is never sold to third parties. It may be shared with payment providers, regulatory auditors, and competent authorities when required by law.
As a data subject, you have the right to: access your personal data, request correction of inaccurate information, request deletion of data (where there is no legal obligation to retain it), data portability, and withdrawal of consent for marketing communications. To exercise these rights, please contact us at suporte@b2xbet.best.
For full details on how your data is handled, please read our Privacy Policy.
Users may request account closure at any time by contacting b2xbet support. Prior to closure, any available real balance will be processed for withdrawal via Pix to the registered account, following identity verification.
B2xbet may close or suspend accounts without prior notice in the following situations:
- Violation of any clause of these Terms and Conditions;
- Suspected or confirmed fraud, use of bots, match manipulation, or money laundering;
- Creation of multiple accounts by the same user;
- Providing false information during registration;
- Abusive or threatening behavior toward support staff;
- Determination by a competent authority or regulatory requirement.
In cases of account closure due to a terms violation, the bonus balance is cancelled in full. The real balance may be held while an investigation is ongoing and released upon its conclusion, provided no evidence of fraud is found.
B2xbet is not liable for:
- Financial losses resulting from bets placed on the platform — the outcome of bets and games is random, and the user assumes all financial risk;
- Temporary service interruptions due to scheduled maintenance or third-party technical failures (game providers, banks, payment systems);
- Losses caused by unauthorized access to the user's account resulting from the user's own negligence in safeguarding their credentials;
- Withdrawal delays caused by failures in banking systems or the Central Bank of Brazil's infrastructure;
- Odds decisions and sporting event outcomes.
B2xbet's total liability to any user, for any cause whatsoever, is limited to the real-money balance available in the user's account at the time of the incident giving rise to the claim.
B2xbet may update these Terms and Conditions at any time to reflect changes in Brazilian law, its operational practices, or betting industry regulations.
In the event of material changes that affect user rights, b2xbet will communicate those changes with a minimum advance notice of 15 days via registered email or in-platform notification. The date of the last update will always be displayed at the top of this document.
Continued use of b2xbet after a new version of these terms is published constitutes acceptance of the changes. If you disagree with the updates, you must close your account before the effective date of the changes.
For questions about these Terms and Conditions, or anything related to your account, withdrawals, bonuses, or any other matter, contact b2xbet support:
- Email: suporte@b2xbet.best
- Live chat: available directly on the platform, 24 hours a day, 7 days a week
- Support language: Brazilian Portuguese — no automatic translation
For formal complaints, the user must first contact b2xbet support and allow a response period of 5 business days. If the resolution is unsatisfactory, the user may escalate the complaint to the appropriate legal authorities under Brazilian law.
For responsible gambling, self-exclusion, or personal data protection (LGPD) matters, the contact channel is the same: suporte@b2xbet.best — with the subject line identifying the type of request.
Governing law: These Terms and Conditions are governed by applicable Brazilian law. Any disputes shall be submitted to the court of the user's place of domicile, as provided under the Consumer Protection Code (Law No. 8,078/1990).